Privacy policy
How we collect, use, protect and share personal information when you browse properties, save a home or contact our resale team.
Page contentsContents
1. Who we are
This site is operated by the 2nd.homes resale team. The legal entity, registered address and data-protection contact must be confirmed before public launch; this document is not complete until they are.
2. What we collect
If you send an enquiry we collect the name, email address, telephone number and message you give us, together with the property the enquiry relates to. We do not require an account to browse, and browsing does not create one.
Homes you save are stored in your own browser, on your device. That list is not sent to us and we cannot see it.
3. Why we use it
To answer your enquiry and to arrange viewings. Enquiries are recorded in our customer relationship system so that whoever helps you can see the history.
5. How long we keep it
Enquiries are kept for as long as we are in contact with you about a purchase, and for a reasonable period afterwards. The retention period must be set before launch.
6. Your rights
Under the GDPR you can ask for a copy of your data, ask us to correct it, ask us to delete it, or object to how we use it. Contact us and we will respond within one month.
Questions about any of this? Contact the team.